Islanders can access their health data, other public services through new online platform

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Islanders can access their health data, other public services through new online platform

PEIPrince Edward Island has launched a new online platform that residents can use to access government services. MyPEI is available on the provincial government’s website to residents aged 16 and over with a P.E.I. driver’s licence or voluntary ID. MyHealthPEI allows users to receive lab, diagnostic resultsJenna Banfield · CBC News · Posted: Oct 28, 2025 6:48 PM EDT | Last Updated: 2 hours agoListen to this articleEstimated 3 minutesThe provincial government is launching MyPEI, an online platform that will allow Islanders to access public services. Right now, residents can access MyHealthPEI through the platform. (Aaron Adetuyi/CBC)Prince Edward Island has launched a new online platform that residents can use to access government services.MyPEI is available on the provincial government’s website to residents aged 16 and over with a P.E.I. driver’s licence or voluntary ID. A news release from the province says it’s part of an effort to provide more options for residents accessing government services.Right now, the platform offers access to one service, MyHealthPEI. Adam Peters, manager of digital trust with the Department of Finance, says the province plans to eventually roll out more services under MyPEI.”We’re looking to work with other government departments and to see what services they might be able to move forward,” Peters said.Adam Peters, manager of digital trust with the Department of Finance, says the government is working with other departments to develop additional services that can be accessed through MyPEI. (Aaron Adetuyi/CBC)The cost of developing the platform totalled $15.2 million, with the federal government covering $11 million. Officials said more services will be rolled out over the next 12 to 24 months. Through MyHealthPEI, patients won’t see every test result right away — doctors can hold some things back until they have a chance to talk to people. If there’s concerning test results, the patients will hear that news from a doctor before they see them online. ‘The next step’MyHealthPEI allows users to access their health information, including immunization records. Islanders can also view lab results taken since May, and diagnostic imaging reports since July.The platform also has self-entry tools to track data like their insulin levels, blood pressure and dietary intake. Data from some smart devices like Fitbits can also be integrated onto the platform.Kristy Newson, a family doctor who helped the province test the app, said it can be helpful for patients going to a walk-in clinic or accessing care outside of the province.”You’d be able to show them the portal and show them your latest lab result, your latest X-ray result, which would be really good information for that physician to have,” she said. “I’m a big supporter of digital health technology, and I feel like this is just the next step in allowing patients to become a more active participant in their own health.”WATCH | New service allows Islanders to access their own health records online:New service allows Islanders to access their own health records onlineThe provincial government launched MyHealthPEI — a new online portal that allows Islanders to access their own health information, including lab work, X-rays, and immunization history. The province spent years developing the platform at a cost of more than $15 million. CBC’s Wayne Thibodeau has more details. MyHealthPEI also offers a list of links to education resources and other services, which Newson said can be useful when patients receive lab or diagnostic results that can potentially be misinterpreted. “Instead of maybe going to Google, they would click one of the links available in the portal, which would have more reputable, evidence-based information,” she said. “I feel over time if patients are using those types of links, that would be helpful for our conversation.”Barbara Brookins, president of the P.E.I. Nurses’ Union, said in a statement that nurses welcome initiatives that allow Islanders to have better access to their own health information, but it’s important to remember that these tools are not substitutes for care provided by professionals.Laurae Kloschinsky, assistant deputy minister with the Department of Health and Wellness, said MyHealthPEI is only an optional service and that residents can still access their health information in person or over the phone.”If you don’t want digital access, you still have all the other options available to you.”ABOUT THE AUTHORJenna Banfield is an associate producer for CBC Prince Edward Island. She can be reached at jenna.banfield@cbc.caWith files from Wayne Thibodeau

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