The Nova Scotia Power head office on Lower Water Street on Tuesday, Sept. 23, 2025. Photo by Ryan Taplin /The Chronicle HeraldArticle contentA class action is set to be filed against Nova Scotia Power, highlighting inaccurate billing and other fallout from a cyberbreach that left many customers’ information compromised. THIS CONTENT IS RESERVED FOR SUBSCRIBERS ONLY.Subscribe now to access this story and more:Unlimited access to the website and appExclusive access to premium content, newsletters and podcastsFull access to the e-Edition app, an electronic replica of the print edition that you can share, download and comment onEnjoy insights and behind-the-scenes analysis from our award-winning journalistsSupport local journalists and the next generation of journalistsSUBSCRIBE TO UNLOCK MORE ARTICLES.Subscribe or sign in to your account to continue your reading experience.Unlimited access to the website and appExclusive access to premium content, newsletters and podcastsFull access to the e-Edition app, an electronic replica of the print edition that you can share, download and comment onEnjoy insights and behind-the-scenes analysis from our award-winning journalistsSupport local journalists and the next generation of journalistsRegister to unlock more articles.Create an account or sign in to continue your reading experience.Access additional stories every monthShare your thoughts and join the conversation in our commenting communityGet email updates from your favourite authorsSign In or Create an AccountorArticle contentThe statement of claim was expected to be filed Friday by MacGillivray Law. Article contentArticle contentThe firm has named Danielle Fraser as the representative plaintiff. Fraser runs the popular Facebook group Stop the N.S. Power Insanity, where thousands of customers have been sharing complaints about the utility. Article contentArticle content“I had put the word out there about a . . . lawsuit probably about a year ago when I wasn’t getting any traction with the . . . government or Nova Scotia Power, anybody really,” she said. “Everyone kind of jumps when a lawsuit comes into play.” Article contentFraser reached out to a few lawyers, however, many firms faced the issue of conflict of interest and couldn’t act against the utility, Article contentThe cyberattack occurred in March, making it a “whole other legal issue,” she said. Article contentAbout a month ago, Fraser was approached by MacGillivray Law about taking on the case. Article content“I was happy for them to take it on because it was a lot for a person.” Article contentOver 1,200 namesArticle contentInterest in the suit has been high. Fraser said she had begun collecting names before the announcement Friday. Article contentArticle content“My spreadsheet has over 1,200 people who asked to be named,” she said. Article contentArticle contentThe suit focuses on people who have been affected by the breach and those who have been experiencing unexplained spikes in their bills. Fraser said she has been receiving around 25 messages a day from customers, many sending screenshots of bills they can’t understand. Article content“It’s showing last year as like 20 and this year is at, like, 90 kilowatts. Last year at 11, this year at 35,” Fraser said. “I think there’s something going on in the billing system. They won’t convince me it’s not.” Article contentThe provinceArticle contentEarlier this week, Premier Tim Houston asked the Nova Scotia Energy Board to investigate unexplained billing practices. Fraser said that had been one of her demands originally. Article content“I was looking for a moratorium on rate increases and an investigation into the Nova Scotia Power billing practices,” Fraser said. “That letter takes care of that because he is asking for the board to look into the billing practices.”
Class action to be filed against Nova Scotia Power
